Unfortunately we do not offer refunds. We offer store credit only.
• You have 14 days after you receive your item(s) to be eligible for a return.
• Several types of items are exempt from being returned for store credit. All waist trimmers, workout accessories/ equipment, flash sale, and sale items are FINAL SALE.
• To complete your return, we require a receipt, packing slip or proof of purchase. You are only allowed one credit. Once issued a credit one time, that item is now final sale.
• If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return.
• You will be responsible for paying for your own shipping costs for returning your item(s) unless the item received was damaged. Shipping costs are non-refundable, you will only be credited for the product(s).
• If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We DO NOT guarantee that we will receive your returned item.
• Once your item is received, we will inspect and notify you if your item has been approved or denied. Please return it in the way you received with original packaging. Shortly after, you will receive a gift card/ store credit via email if your item(s) have been approved. If your order is denied, we will notify you as well.
• Return address is as follows:
PO Box 27
Lancaster, TX 75146